How can System Administrators manage access to external collaborators in Smartsheet?

System Administrators can effectively manage access to external collaborators in Smartsheet by setting up specific sharing permissions and access levels. This allows administrators to define who can view, edit, or comment on sheets and reports, ensuring that external collaborators have the appropriate access necessary for their roles while maintaining security and control over the data.

When permissions are carefully configured, administrators are able to grant specific rights tailored to the needs of external collaborators. For instance, an administrator might allow a collaborator to view and edit a sheet, but restrict their ability to share it further or change permissions. This level of granularity is critical in protecting sensitive information while enabling collaboration.

The other options do not align with the procedures and capabilities within Smartsheet. Creating a shared drive is not applicable since Smartsheet operates on a different model of sharing rather than traditional file storage systems. The assertion that external collaborators cannot be managed through Smartsheet overlooks the robust sharing features that the platform offers. Finally, handling permissions requests exclusively via email would be inefficient and counterproductive compared to the built-in sharing features available for direct management of collaborator access within Smartsheet.