What action should a System Admin take if a user needs reminders for upcoming tasks?

The appropriate action for a System Admin to help a user receive reminders for upcoming tasks would be to implement calendar integration. This approach allows users to synchronize their Smartsheet tasks with their preferred calendar application, such as Google Calendar or Outlook. By doing so, users can receive reminders directly from their calendar about approaching deadlines or tasks due soon, which ensures they stay informed and organized.

This integration offers a seamless way to enhance productivity since users can manage their tasks alongside their other commitments. It leverages an existing tool that users are likely already accustomed to, making it a user-friendly solution.

While creating alerts within Smartsheet or scheduling automatic emails could provide some level of task reminders, they may not offer the same visibility or integration as a calendar system. Alerts might require users to check Smartsheet specifically, and scheduled emails could become buried in their inbox. Similarly, setting up collaborative discussions does not inherently provide reminders about tasks and is more focused on communication rather than task management. Thus, calendar integration is the most effective method for ensuring users receive timely reminders for their upcoming tasks.