What fallback method should a System Admin enable for access during an IdP outage?

The fallback method that a System Administrator should enable for access during an Identity Provider (IdP) outage is System Admin fallback. This option allows administrators to access the Smartsheet account even when the primary authentication method, such as SAML or another IdP service, is unavailable. By activating this feature, admins can maintain essential functionality and ensure continuity of operations in instances where there are authentication disruptions due to external factors affecting the IdP.

Enabling the System Admin fallback is critical because it offers a reliable contingency plan, enabling system administrators to manage user permissions, address critical issues, and maintain access to the system. Since this method provides direct administrative control, it allows for immediate action during outages, ensuring that the organization can still perform necessary operations despite challenges with third-party authentication services.