What is a reason that a System Admin might enable a custom upgrade screen?

Enabling a custom upgrade screen serves specific purposes that enhance user experience and streamline processes. The selected answer focuses on directing unlicensed users to submit license requests through the organization's IT ticketing system. This approach helps the organization manage requests methodically and ensures all requests are documented and tracked effectively.

By guiding unlicensed users to utilize an established IT ticketing system, the organization can maintain better control over user licensing, facilitating an organized way to handle those requests. This not only clarifies the process for users but also aligns with typical organizational procedures, allowing IT departments to address licensing needs in a systematic manner.

The other options, while they suggest valid user engagements with the system, do not specifically emphasize the structured pathway that a custom upgrade screen aims to create for managing license requests. Therefore, the focus on directing requests through the IT ticketing system is a strategic choice that maximizes operational efficiency.