What is the recommended way to make a license available if a System Admin receives an error about no licenses being available?

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The recommended approach to resolving the issue of no available licenses is to check whether any licensed users have not accepted their invite. This is crucial because, if a user has been assigned a license but has not yet accepted the invite to join the platform, the license remains tied to them and cannot be utilized by others. By ensuring that all licensed users have accepted their invites, the system administrator can free up licenses that might otherwise be stuck in limbo.

This method directly addresses the immediate problem of license availability and allows for a more efficient reallocation of resources. Recognizing and managing the status of user invites is essential for maintaining an effective and operational user base in Smartsheet. Other options might focus on indirect strategies or management of existing licenses, but confirming invite acceptance directly resolves the specific issue at hand.

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