What is the recommended way to make a license available if a System Admin receives an error about no licenses being available?

The recommended approach to make a license available when a System Administrator encounters an error about no available licenses is to check if any licensed users did not accept their invitation. This option is effective because it directly addresses the issue of license allocation. When a user is invited to join Smartsheet but does not accept their invitation, the license remains tied up and is therefore not available for others. By confirming whether all licensed users have activated their accounts, the System Administrator can free up any licenses that may be tied to unaccepted invitations.

This method is proactive and ensures that all potential license holders are correctly accounted for, enabling better management of the available licenses within the organization. By identifying unactivated licenses, the System Administrator can prompt these users to accept their invites or reallocate the licenses if necessary.

Other options may not effectively resolve the issue at hand. Checking the User List report might provide insights into user activity but doesn't specifically address the license allocation. Evaluating users with the fewest items through the Sheet Access report could lead to suggestions to potentially free a license, but it does not directly ensure that the licenses are being utilized to their full potential. Sending an email asking if anyone can give up their license relies on voluntary action and may not yield the most efficient results,