What should be done to enhance security around user access in Smartsheet?

Regularly reviewing user access permissions is crucial for enhancing security around user access in Smartsheet. This practice allows administrators to ensure that users maintain appropriate access levels that align with their current roles, responsibilities, and project needs. Over time, team members may change roles, leave the organization, or no longer need access to certain sheets or features, making it essential to verify that permissions are still relevant.

By conducting routine audits of user access, administrators can identify and revoke unnecessary permissions, reducing the risk of data breaches or unauthorized access to sensitive information. This proactive approach helps maintain the integrity of the information within Smartsheet and ensures compliance with internal policies and external regulations.

In contrast, providing unrestricted access to all users compromises security by allowing potential unauthorized access, while assigning users to roles solely based on their requests may not accurately reflect their actual responsibilities or needs. Updating access for every minor change can lead to administrative burden and may be impractical, potentially causing access delays or confusion among team members. Regular reviews strike a balance between security and operational efficiency.