When do User Subscription Model Reconciliation periods occur?

The User Subscription Model Reconciliation periods are structured to accommodate different billing cycles for users based on their subscription type. Monthly customers have their reconciliation periods every month to ensure they are billed accurately for their usage within that timeframe. This aligns with their subscription format, which allows for flexibility and prompt updates on active users.

For annual customers, quarterly reconciliation occurs to facilitate a more streamlined process. Their usage is typically reviewed less frequently because they commit to a longer-term subscription, which provides the company with a more stable revenue flow. This quarterly review allows for adjustments based on actual usage without requiring constant monitoring that a monthly cycle would necessitate.

This structure not only caters to the varying needs of different subscription models but also encourages efficiency in managing user accounts and billing.