When planning user training in Smartsheet, what should System Administrators consider?

When planning user training in Smartsheet, considering the user’s previous tool experience is crucial because it influences how effectively they will grasp the new platform. Understanding the users' familiarity with similar tools can help tailor the training approach, ensuring it matches their skill level. For instance, if users have prior experience with project management software, the System Administrator might focus on the advanced features of Smartsheet that differ from their previous experience, rather than starting with fundamental concepts that they may already understand.

By evaluating users' previous tool experience, the System Administrator can better address their specific needs and learning styles, leading to a more efficient training process. This targeted training can significantly enhance user adoption and proficiency in Smartsheet, ultimately supporting successful implementation within the organization.