When planning user training in Smartsheet, what should System Administrators consider?

Considering a user’s previous tool experience when planning training in Smartsheet is crucial because it directly impacts how effectively the training can be tailored to meet their needs. Users who are already familiar with similar project management or collaborative tools may require a different training approach compared to those who are new to such platforms. Their past experiences can influence their understanding of workflows, terminologies, and functionalities within Smartsheet.

By assessing a user's background, System Administrators can create training sessions that are relevant and engaging, potentially skipping over basic concepts for more experienced users and focusing more on advanced features for those who are already comfortable. This tailored approach ensures that all users receive the most effective training possible, maximizing their ability to use Smartsheet efficiently in their roles.

While budget, number of users, and layout of existing sheets are important logistical aspects to consider, they do not directly affect the customization of training content to individual user needs, making the consideration of a user's previous tool experience a foundational element of effective user training planning.