Which of the following best describes the relationship between a System Administrator and users?

The choice that states a System Administrator provides support and guidance to users accurately reflects the core responsibilities of this role within Smartsheet and similar platforms. A System Administrator is primarily tasked with ensuring that users can effectively utilize the system to its fullest potential. This includes offering assistance with troubleshooting, answering questions about system functionalities, and delivering training to enhance user proficiency. By providing this support, the Administrator helps users overcome challenges and ensures that they can leverage the tools available to them, thereby fostering a more productive and efficient work environment.

In this context, the focus on support and guidance underscores the importance of collaboration between the System Administrator and users. It highlights that the role is not just about maintaining the system but also about empowering users through knowledge and available resources.