Which role is responsible for creating and managing user accounts in Smartsheet?

The System Administrator role in Smartsheet is tasked with creating and managing user accounts. This responsibility is critical to ensuring that the organization’s account is effectively structured and that users have the appropriate permissions and access levels. System Administrators have the authority to add or remove users, assign roles, and govern user permissions across various workspaces and sheets. This centralized control helps maintain security and efficiency in managing how teams collaborate on projects within Smartsheet.

Roles such as Project Managers, Sheet Owners, or Collaboration Managers do not possess the same level of authority over user account management. Project Managers typically focus on overall project execution and deliverable management, while Sheet Owners maintain specific sheets and control content access within those sheets. Collaboration Managers facilitate teamwork and communication, but they do not manage user accounts directly. Thus, the System Administrator plays a crucial and distinct role in user account management within Smartsheet.