Which user should a System Admin consider granting a license to?

When deciding which user should be granted a license in Smartsheet, it's essential to consider the functionality that each user requires. A license is necessary for those who need full access to the Smartsheet features that go beyond basic interaction, such as viewing or entering data.

The choice of granting a license to a user who needs to create a new sheet is appropriate because this task requires a level of access that enables the user to utilize various Smartsheet features, including setting up new workspaces, implementing workflows, and managing configurations. Creating a new sheet involves more than just filling out data; it includes designing the structure and ensuring that it meets specific business needs. Therefore, this user directly benefits from having a license to carry out their responsibilities effectively.

In contrast, a user who is simply going to fill out a form or edit the status of tasks generally does not require a full license. Such users can typically interact with sheets and forms using a free user type or a limited access setup, which allows them to accomplish their tasks without needing a full license. A potential future System Admin would also necessitate advanced training and understanding of the system; however, granting them a license should be considered in the context of their impending responsibilities, not just their current role.